Age Restrictions - Individual Users

We are implementing enhanced age verification and restrictions for individual user accounts to ensure regulatory compliance across different markets and improve risk management for financial services.

Age Restriction Policy

Minimum Age Requirement

• Global Standard: 18 years minimum age for all individual users

Maximum Age Limits

• Europe: 60 years maximum age limit
• Other Countries: 70 years maximum age limit

API Changes

Individual User Endpoint

Endpoint: /v2/users/individual

Enhanced Validation:

• Age calculation based on date of birth provided in API
• Real-time age verification against regional limits
• Automatic rejection for users outside acceptable age range

What Remains Unchanged

• Existing User Accounts - Current verified users maintain their account status
• API Endpoints - All existing endpoint URLs and methods unchanged
• Verification Documents - Accepted government ID types remain the same

Action Required

For API Integration

1. Update Error Handling - Handle new age-related rejection responses
   1. StatusCode: 400
   2. ErrorCode: AGE_LIMIT_ERROR

Error Responses

Age-Related Rejections

• HTTP 400:
  • Code: AGE_LIMIT_ERROR
  • Message: User must be at least 18 years old
• HTTP 400:
  • Code: AGE_LIMIT_ERROR
  • Message: User age exceeds the maximum regional allowed age of 60/70.

Implementation Timeline

• API Validation: Active in sandbox environment
• Production Deployment: 12th June, 2025.