Orders
List of Error Codes for fund_failed
fund_failedThese error codes indicate that the order has been failed and will not be processed further.
| Failure Code | Descriptions |
|---|---|
PAYMENT_NOT_COMPLETED | User has cancelled the payment or didn't complete within the session. |
NAME_NOT_MATCHED | User name on the sender's bank account detail didn't match with TransFi. |
BIOMETRICS_CHECK_FAILED | User's device failed the biometric check. |
USER_CONSENT_NOT_PROVIDED | User didn’t give gaming order consent within the defined time. |
OTHERS | All unhandled error messages. |
List of Error Codes for manual_review
manual_reviewThese error codes indicate that the order is currently on hold and under review by the compliance team. Our Compliance team reviews the cases and update the orders within 6 hours. If the orders get approved, it will be processed else it will be moved to fund_failed with above reasons.
| Failure Code | Descriptions |
|---|---|
NAME_NOT_MATCHED | User name on the sender's bank account detail didn't match with TransFi and the order is under compliance review. |
BIOMETRIC_CHECK_IN_REVIEW | User's device has been flagged with high risk, and the order is under compliance review. |