Webhook Retry

To acknowledge receipt of an event, your endpoint must return a 200 HTTP status code to TransFi. If an event is not acknowledged by returning a 200 HTTP status code to TransFi, we will retry the webhook for upto 2 hours with regular interval.

We understand any server can be degraded, unavailable, or outage under very rare circumstances. TransFi provides automatic retry feature to help you to reconcile webhook events after an incident has been resolved on your end.

Automatic Retry #

Webhook automatic retry feature is enabled by default for all customers.

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Note

Automation retry logic works if there is a timeout or if the webhook connection fails for any of the webhooks. The webhook should be retried 8 times, at intervals of 15 minutes.

Any failed events will be automatically retry for 2h with exponential backoff interval. The table below shows detail of interval between retries:

Retry NumberInterval (relative to last retry)
115 min
215 min
315 min
415 min
515 min
615 min
715 min
815 min