Payouts
This section provides a list of possible events that can be received as webhooks for Payouts.
Event types
| Events | Event Type | Status | Descriptions |
|---|---|---|---|
| Payment Initiated | Order | initiated | Payout order request has been successfully initiated. |
| Payment Scheduled | Order | fund_scheduled | Payout order has been successfully scheduled. |
| Payment Completed | Order | fund_settled | User has received the funds and the confirmation is received from the bank. |
| Payment Failed | Order | fund_failed | Fund has been failed to send to the user's account. |
Sample Event For Order:
{
"eventId": "EV-260824094702778",
"entityId": "OR-260824094625490386520298764",
"entityType": "order",
"status": "initiated",
"user": {
"userId": "UX-251127054640133",
"firstName": "sumanth",
"lastName": "dev",
"country": "IN",
"createdAt": "2025-11-27T05:46:41.322Z"
},
"order": {
"orderId": "OR-260824094625490386520298764",
"type": "payout",
"depositCurrency": "IDR",
"depositAmount": 214721,
"withdrawCurrency": "USDTPOLYGON",
"withdrawAmount": 12,
"walletAddress": "",
"createdAt": "2026-08-24T09:47:00.552Z",
"customerOrderId": "OR-260824094625490386520298764",
"quoteHistory": {
"refreshCount": 0,
"orderCreationQuote": {
"isRefreshed": false,
"usedQuotes": {
"sourceCurrency": "IDR",
"sourceAmount": 214721,
"sourceAmountInUsd": 12.12,
"sourceCurrencyType": "fiat",
"destinationCurrency": "USDTPOLYGON",
"destinationAmountInUsd": 12,
"destinationCurrencyType": "crypto",
"conversionRate": 0.00005645106800747086,
"processingFee": 2147,
"processingFeeRate": 0.01,
"customerFee": 0,
"customerFeeRate": 0,
"discount": 0,
"discountRate": 0,
"additionalFee": 0,
"additionalFeeRate": 0,
"fixedFee": {
"totalFixedFees": 0,
"totalFixedTfFees": 0,
"totalFixedCxFees": 0,
"fixedFeesCurrency": "",
"fixedFeeDetails": {
"baseFeeFixedRate": 0,
"tfFeeFixedRate": 0,
"cxFeeFixedRate": 0,
"currency": ""
}
},
"totalFee": 2147,
"feeMode": "percentage",
"rateType": "live",
"quoteId": "QUOTE-8906e452-e296-44c5-84d6-133d312ccb5a",
"networkFee": 0
}
}
}
},
"createdAt": "2026-08-24T09:47:02.683Z"
}{
"eventId": "EV-260824094702778",
"entityId": "OR-260824094625490386520298764",
"entityType": "order",
"status": "fund_settled",
"user": {
"userId": "UX-251127054640133",
"firstName": "sumanth",
"lastName": "dev",
"country": "IN",
"createdAt": "2025-11-27T05:46:41.322Z"
},
"order": {
"orderId": "OR-260824094625490386520298764",
"type": "payout",
"depositCurrency": "IDR",
"depositAmount": 214721,
"withdrawCurrency": "USDTPOLYGON",
"withdrawAmount": 12,
"walletAddress": "",
"createdAt": "2026-08-24T09:47:00.552Z",
"customerOrderId": "OR-260824094625490386520298764",
"quoteHistory": {
"refreshCount": 0,
"orderCreationQuote": {
"isRefreshed": false,
"usedQuotes": {
"sourceCurrency": "IDR",
"sourceAmount": 214721,
"sourceAmountInUsd": 12.12,
"sourceCurrencyType": "fiat",
"destinationCurrency": "USDTPOLYGON",
"destinationAmountInUsd": 12,
"destinationCurrencyType": "crypto",
"conversionRate": 0.00005645106800747086,
"processingFee": 2147,
"processingFeeRate": 0.01,
"customerFee": 0,
"customerFeeRate": 0,
"discount": 0,
"discountRate": 0,
"additionalFee": 0,
"additionalFeeRate": 0,
"fixedFee": {
"totalFixedFees": 0,
"totalFixedTfFees": 0,
"totalFixedCxFees": 0,
"fixedFeesCurrency": "",
"fixedFeeDetails": {
"baseFeeFixedRate": 0,
"tfFeeFixedRate": 0,
"cxFeeFixedRate": 0,
"currency": ""
}
},
"totalFee": 2147,
"feeMode": "percentage",
"rateType": "live",
"quoteId": "QUOTE-8906e452-e296-44c5-84d6-133d312ccb5a",
"networkFee": 0
}
}
}
},
"createdAt": "2026-08-24T09:47:02.683Z"
}{
"eventId": "EV-260824094702778",
"entityId": "OR-260824094625490386520298764",
"entityType": "order",
"status": "fund_failed",
"user": {
"userId": "UX-251127054640133",
"firstName": "sumanth",
"lastName": "dev",
"country": "IN",
"createdAt": "2025-11-27T05:46:41.322Z"
},
"order": {
"orderId": "OR-260824094625490386520298764",
"type": "payout",
"depositCurrency": "IDR",
"depositAmount": 214721,
"withdrawCurrency": "USDTPOLYGON",
"withdrawAmount": 12,
"walletAddress": "",
"createdAt": "2026-08-24T09:47:00.552Z",
"customerOrderId": "OR-260824094625490386520298764",
"failureCode": "INVALID_ACCOUNT_DETAILS",
"failureMessage": "Invalid account details provided. Please check and try again.",
"quoteHistory": {
"refreshCount": 0,
"orderCreationQuote": {
"isRefreshed": false,
"usedQuotes": {
"sourceCurrency": "IDR",
"sourceAmount": 214721,
"sourceAmountInUsd": 12.12,
"sourceCurrencyType": "fiat",
"destinationCurrency": "USDTPOLYGON",
"destinationAmountInUsd": 12,
"destinationCurrencyType": "crypto",
"conversionRate": 0.00005645106800747086,
"processingFee": 2147,
"processingFeeRate": 0.01,
"customerFee": 0,
"customerFeeRate": 0,
"discount": 0,
"discountRate": 0,
"additionalFee": 0,
"additionalFeeRate": 0,
"fixedFee": {
"totalFixedFees": 0,
"totalFixedTfFees": 0,
"totalFixedCxFees": 0,
"fixedFeesCurrency": "",
"fixedFeeDetails": {
"baseFeeFixedRate": 0,
"tfFeeFixedRate": 0,
"cxFeeFixedRate": 0,
"currency": ""
}
},
"totalFee": 2147,
"feeMode": "percentage",
"rateType": "live",
"quoteId": "QUOTE-8906e452-e296-44c5-84d6-133d312ccb5a",
"networkFee": 0
}
}
}
},
"createdAt": "2026-08-24T09:47:02.683Z"
}Crypto payout order events
Event types
| Events | Event Type | Status | Descriptions |
|---|---|---|---|
| Payment Initiated | Order | initiated | Payout order request has been successfully initiated. |
| Payment Scheduled | Order | asset_deposited | Payout order has been successfull. |
| Payment Failed | Order | fund_deposit_failed | Fund has been failed to send to the user's account. |
Sample Events:
{
"eventId": "EV-260824095146451",
"entityId": "OR-260824095145276457990398540",
"entityType": "order",
"status": "initiated",
"user": {
"userId": "UX-251127054640133",
"firstName": "sumanth",
"lastName": "dev",
"country": "IN",
"createdAt": "2025-11-27T05:46:41.322Z"
},
"order": {
"orderId": "OR-260824095145276457990398540",
"type": "payout",
"depositCurrency": "USDT",
"depositAmount": 12.128293,
"withdrawCurrency": "USDTPOLYGON",
"withdrawAmount": 12,
"walletAddress": "",
"createdAt": "2026-08-24T09:51:45.492Z",
"customerOrderId": "OR-260824095145276457990398540",
"quoteHistory": {
"refreshCount": 0,
"orderCreationQuote": {
"isRefreshed": false,
"usedQuotes": {
"sourceCurrency": "USDT",
"sourceAmount": 12.128293,
"sourceAmountInUsd": 12.13,
"sourceCurrencyType": "crypto",
"destinationCurrency": "USDTPOLYGON",
"destinationAmountInUsd": 12,
"destinationCurrencyType": "crypto",
"conversionRate": 1,
"processingFee": 0.121283,
"processingFeeRate": 0.01,
"customerFee": 0,
"customerFeeRate": 0,
"discount": 0,
"discountRate": 0,
"additionalFee": 0,
"additionalFeeRate": 0,
"totalFee": 0.128293,
"feeMode": "percentage",
"rateType": "live",
"quoteId": "QUOTE-6ba0d893-8e8c-4950-b5dd-ff9603142792",
"networkFee": 0.00701
}
}
}
},
"createdAt": "2026-08-24T09:51:46.964Z"
}{
"eventId": "EV-260824095146451",
"entityId": "OR-260824095145276457990398540",
"entityType": "order",
"status": "asset_deposited",
"user": {
"userId": "UX-251127054640133",
"firstName": "sumanth",
"lastName": "dev",
"country": "IN",
"createdAt": "2025-11-27T05:46:41.322Z"
},
"order": {
"orderId": "OR-260824095145276457990398540",
"type": "payout",
"depositCurrency": "USDT",
"depositAmount": 12.128293,
"withdrawCurrency": "USDTPOLYGON",
"withdrawAmount": 12,
"walletAddress": "",
"createdAt": "2026-08-24T09:51:45.492Z",
"customerOrderId": "OR-260824095145276457990398540",
"quoteHistory": {
"refreshCount": 0,
"orderCreationQuote": {
"isRefreshed": false,
"usedQuotes": {
"sourceCurrency": "USDT",
"sourceAmount": 12.128293,
"sourceAmountInUsd": 12.13,
"sourceCurrencyType": "crypto",
"destinationCurrency": "USDTPOLYGON",
"destinationAmountInUsd": 12,
"destinationCurrencyType": "crypto",
"conversionRate": 1,
"processingFee": 0.121283,
"processingFeeRate": 0.01,
"customerFee": 0,
"customerFeeRate": 0,
"discount": 0,
"discountRate": 0,
"additionalFee": 0,
"additionalFeeRate": 0,
"totalFee": 0.128293,
"feeMode": "percentage",
"rateType": "live",
"quoteId": "QUOTE-6ba0d893-8e8c-4950-b5dd-ff9603142792",
"networkFee": 0.00701
}
}
}
},
"createdAt": "2026-08-24T09:51:46.964Z"
}Updated 7 days ago
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