KYC Reject Labels

Reject Labels	Descriptions
`ADVERSE_MEDIA`	The user is flagged for adverse media and currently is in manual review with Compliance.
`AGE_REQUIREMENT_MISMATCH`	User doesn't meet the age criteria. User is required to be between 18 to 70 years.
`BAD_FACE_MATCHING`	Face is not matched between Selfie and Id documents, hence KYC is rejected.
`BAD_SELFIE`	The user failed the selfie test, hence another selfie is required to be submitted.
`BLACKLIST`	We suspect the user account is fraudulent, hence KYC is rejected.
`BLOCKLIST`	We suspect the user account is fraudulent, hence KYC is rejected.
`COMPROMISED_PERSONS`	The user name is incomplete and currently is in manual review with Compliance.
`CRIMINAL`	The user is a convicted criminal, hence KYC is rejected.
`DIGITAL_DOCUMENT`	The user uploaded a digital version of the document.
`DOCUMENT_DAMAGED`	The provided ID document is damaged to the extent that it makes verification data illegible, kindly update a new ID document.
`DOCUMENT_PAGE_MISSING`	The uploaded document is missing the page, kindly upload both sides of the document.
`DUPLICATE`	The same ID document is found with two or more different email ids. We allow a user only one email to access the services. Hence the KYC is rejected.
`EXPIRATION_DATE`	The provided identity document has expired (or) expires in less than one month. Kindly complete the KYC with another document.
`FORGERY`	A deep fake attempt detected (or) We suspect the user is fraudulent (or) The information in the PoA document is inconsistent (or) Signs of forgery have been detected in the user's selfie (or) We suspect the user was forced to pass verification (or) The user's phone was present during the Liveness check (or) The data extracted from the NFC chip does not match the data in the document (or) The document has been physically tampered with (or) we suspect tampered data.
`FRAUDULENT_PATTERNS`	Fraudulent behaviour was detected, hence KYC is in manual review with Compliance.
`GRAPHIC_EDITOR`	The document has been edited with Graphics Tool, hence KYC is rejected.
`ID_INVALID`	The provided identity document is invalid, kindly complete the KYC with another ID document.
`INCOMPATIBLE_LANGUAGE`	The user uploaded a document in a language that is not supported.
`INCOMPLETE_DOCUMENT`	User document is incomplete format. Kindly submit both sides of the document.
`INCONSISTENT_PROFILE`	The documents of the user belong to different people, hence KYC is rejected.
`PEP`	The user is flagged as a Politically exposed person, hence will be subjected to manual review with Compliance.
`PROBLEMATIC_APPLICANT_DATA`	The date of birth (or) full name (or) gender in the profile does not match the info in the document uploaded by the user. Kindly resubmit the correct details.
`SANCTIONS`	The user is flagged on sanctions lists, hence KYC is rejected.
`SCREENSHOTS`	The submitted ID docs are screenshots, Kindly resubmit the photo of a physical document.
`SELFIE_MISMATCH`	User selfie is mismatched with the documents.
`SPAM`	The user uploaded irrelevant images or failed to provide the required documents 6 or more times.
`SPAM_NAKED`	The user has submitted a selfie without clothes, kindly resubmit with clothes.
`UNSATISFACTORY_PHOTOS`	The information on the uploaded photo is illegible. The image may be blurred or cropped. Kindly provide us a new Photo.