Orders

This section outlines the possible error codes returned for failed or order currently in review with compliance team. These codes help developers to understand the specific reasons behind an unsuccessful transaction or why an order is held for further compliance verification.

List of Error Codes for `fund_failed`

These error codes indicate that the order has been failed and will not be processed further.

Failure Code	Descriptions
`PAYMENT_NOT_COMPLETED`	User has cancelled the payment or didn't complete within the session.
`NAME_NOT_MATCHED`	User name on the sender's bank account detail didn't match with TransFi.
`BIOMETRICS_CHECK_FAILED`	User's device failed the biometric check.
`USER_CONSENT_NOT_PROVIDED`	User didn’t give gaming order consent within the defined time.
`OTHERS`	All unhandled error messages.

List of Error Codes for `manual_review`

These error codes indicate that the order is currently on hold and under review by the compliance team. Our Compliance team reviews the cases and update the orders within 6 hours. If the orders get approved, it will be processed else it will be moved to fund_failed with above reasons.

Failure Code	Descriptions
`NAME_NOT_MATCHED`	User name on the sender's bank account detail didn't match with TransFi and the order is under compliance review.
`BIOMETRIC_CHECK_IN_REVIEW`	User's device has been flagged with high risk, and the order is under compliance review.

Updated 26 days ago